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Privacy Policy

Effective Date: January 1, 2025

Storehouse Voices (“we,” “us,” “our”), an imprint created in partnership with Penguin Random House LLC, values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard the information you provide when engaging with our website, digital platform, and related services.

1. Categories of Information We Collect

We may collect the following categories of personal information:

  • Identifiers: Name, alias, email, phone number, mailing address, username, password, IP address
  • Professional Information: Job title, agency/company, credentials, bios, published works
  • Manuscript Content: Uploaded text, chapter samples, documents, reviews, annotations
  • Account Access Data: Login credentials, security questions (hashed)
  • Demographics: Gender, race, geographic location, affiliations
  • Preference Data: Genres, favorite authors, reading frequency, formats
  • Device/Usage Info: Browser type, operating system, time spent on site, interaction logs
  • Geolocation Data: Approximate location based on IP
  • Social Media Handles & External Links: URLs to LinkedIn, Instagram, TikTok, etc.

We do not knowingly collect government IDs, financial account numbers, or biometric data via the website.

2. How We Collect Data

  • Information you provide directly (e.g., profile creation, manuscript submission)
  • Information from your use of the platform (e.g., reviews, preferences)
  • Cookies and similar technologies
  • Third-party sources (social media, analytics tools)

3. How We Use Your Information

We use personal data to:

  • Operate and improve the Storehouse Voices platform
  • Facilitate manuscript submissions, review, and discovery
  • Match authors with agents, editors, publishers
  • Enable community engagement (forums, reviews, book clubs)
  • Host events, webinars, and mentorship programs
  • Market services and titles aligned with your interests
  • Automate processing by third party service providers
  • We may aggregate or anonymize data such that it no longer identifies you as an original
  • Maintain security and comply with laws

4. Cookies and Tracking Technologies

We, and authorized third parties use cookies and similar technologies to:

  • Store your preferences
  • Track engagement and traffic
  • Provide interest-based recommendations and advertisements
  • Support analytics and diagnostics

You can control cookie preferences in your browser or by contacting us via email at: privacy@storehousevoices.com. Deleting cookies may affect certain features of our site.

5. How We Share Your Information

We may share your information with:

  • Penguin Random House and its affiliates for publishing, marketing, research and operational purposes
  • Service providers for hosting, email delivery, analytics, customer support
  • Event partners for book clubs, readings, and virtual/in-person programming
  • Agents or publishers, if you opt to share your manuscript for discovery
  • Social Media or Ad Networks
  • Legal authorities, when required to comply with applicable laws
  • Other parties in litigation
  • Fulfillment vendors located in the U.S. and Asia (data transfer may occur)
  • In connection with a sale or business transaction

As a general matter we do not sell your personal information.

6. Data Retention

We retain personal information as long as necessary to:

  • Provide the services you’ve requested
  • Fulfill legal and regulatory obligations
  • Maintain records for business operations

Data not associated with active accounts may be deleted or anonymized after 24 months.

7. Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to your personal information
  • Correct or delete your information
  • Limit the use of sensitive data
  • Withdraw consent for marketing emails

To exercise your rights, contact: privacy@storehousevoices.com. We will verify and respond to requests from individuals to exercise their privacy rights consistent with applicable laws, taking into account the type and sensitivity of the Personal Information subject to the request.

8. California Consumer Privacy Act (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what categories of personal information we collect and share
  • Know what specific pieces of personal information we collect and share
  • Request access, correction, or deletion of your data
  • Opt out of the sale or sharing of your personal information
  • Limit the use of sensitive personal information
  • Designate an authorized agent to act on your behalf
  • Nondiscrimination. You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.
  • Receive notice of our practices at or before collection of Personal Information

We do not “sell” personal information as defined by the CCPA. To submit a rights request, email us or use the GPC (Global Privacy Control) setting in your browser.

9. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them. If you believe a child has submitted personal data, contact us to have it removed.

10. International Data Transfers

Although we attempt to comply with all applicable local data protection and consumer rights laws, Storehouse Voices is based in the United States of America. If you are outside the U.S., your data may be transferred to and processed in countries with different privacy protections. By using our services, you consent to this transfer.

11. Data Security

We use administrative, technical, and physical safeguards to protect your personal information. No system is 100% secure, but we actively monitor and improve our defenses.

12. Do Not Track / Global Privacy Control

We currently do not respond to “Do Not Track” signals but will honor Global Privacy Control (GPC) signals where legally required.

13. Changes to This Policy

We may update this policy. If we make material changes, we will notify you through the platform or via email. The “Last Updated” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised.  Any changes will become effective when we post the revised Privacy Policy on the Services.

14. Contact Information

If you have questions about these terms, contact:

Email: hello@storehousevoices.com

Mail: 

Storehouse Voices

c/o Crown Publishing Group 

1745 Broadway

New York, NY 

Because electronic communications are not always secure, please do not include credit card or other sensitive information in your communications with us.